Customer Reviews Solution for small to medium sized merchants from award-winning PowerReviews Express

How PowerReviews Express sets the standard.

PowerReviews Express sets the standard for customer reviews solutions, and, in the words of one recent expert, even "raises the bar." That's why shoppers prefer PowerReviews to ordinary reviews 2 to 1*. Don't settle for less!

Improve your shopper's experience on your site. Provide review content that makes shopping your e-commerce site the experience your customers want.

FAST

While some shoppers like to spend lots of time shopping and reading reviews, others like to do their research fast. Our "Review Snapshot" lets shoppers see at a glance the most often cited Pros, Best Uses, and Cons. Shoppers get more information faster than with ordinary reviews that just give average star ratings.

"PowerReviews unique "pros and cons" summary quickly answers common customer questions before they purchase - thus increasing conversion."

- Bob Mayer, President. Essential Apparel

RELEVANT

PowerReviews help shoppers find reviews from "people like them." By identifying the reviewer's Affinity Group, these relevant and trusted product endorsements make it easier for shoppers to make a decision to buy.

"Customers expect relevant content that helps them make a purchase. It is important to meet that expectation."

- Jay Gordman, NetShops

TRUSTWORTHY

Shoppers gain confidence to buy from the peer-to-peer connection that reviews from similar customers provide. Plus, when shoppers see our Verified Buyer badge, PowerReviews have extra credibility and effectiveness.

"Almost 100% of the reviews posted to our site come from verified purchasers who have actually made a purchase from our site, which adds a higher degree of credibility to the actual reviews for us and obviously for the other customers as well"

- Jim Hobart, President and Founder, Alpaca Direct

ENGAGING

PowerReviews help build relationships with customers. Letting customers upload images, videos and blogs increases customer engagement and provides the kind of peer-to-peer advertising money can't buy! Keep your customers engaged on your site and shopping with you.

"Through site usability examination (prior to implementing PowerReviews) we found that customers were leaving the site to look at reviews elsewhere and that was eye-opening"

- Ben Viscon, REI

EASY

Today's customer wants to give an opinion. PowerReviews Express makes it easy. Simple-to-complete, product-specific review forms help your customers quickly give rich, relevant reviews that will help shoppers make a purchase decision.

"We've been excited to watch the improvement in the content of customer product reviews since launching the PowerReviews solution. Our customers are writing richer reviews, which in turn improves the overall shopping experience. We've found that the 'write a review' template provides a guided method to assist customers in writing more effective review copy."

- Alison Moore Jeske - Director Product Management, Drugstore.com

What PowerReviews can do for you...

Boost sales
Decrease return rate
Increase site "stickiness"
Build brand loyalty
Increase customer confidence

Studies have shown...

Online (PowerReviews) reviews increase product sales by as much as 26%

— 2007 study by the University of Omaha

65% of shoppers use reviews "always" or "most of the time" before making a decision to buy

— 2008 study by The E-Tailing Group, Inc.

User-generated product reviews increased site conversion by 14%

— 2008 results from a baby care products online retailer

Your review solution should be...easy to integrate!

PowerReviews Express provides custom integration for Yahoo, Infopia and ProStores platforms. It's as easy as cut and paste to add our customer reviews solution to your e-commerce site.

* Keynote Study of 400 typical Internet shoppers